What do I need to start my radio station?
We offer a complete solution to help you start your own internet radio station. Every plan includes all the necessary tools and software, ensuring your listeners can easily tune in. All you need is a computer and an internet connection.
Can I play music?
Our service is designed to play all media in MP3 format. Every plan includes a Shoutcast MP3 license and encoder, allowing you to broadcast any content through our AutoDJ, as long as it's in MP3 format.
What about talk radio?
Yes, talk radio is fully supported with Citrus3! To get started, you'll need either a built-in or external microphone. Additionally, you can easily set up the service to allow guests to call in using Skype.
Am I able to run adverts and make money?
Absolutely! Most broadcasts feature advertising at regular intervals, whether it's sponsored ads, station identification, or jingle tracks. With the Interval playlist feature, you can easily automate the inclusion of these advertisements into your stream at regular intervals.
Will I have a control panel?
Yes! Every plan includes a control panel—a feature-rich hub where you can easily manage all aspects of your radio station.
Which file formats can I use?
We support mp3 format.
Do I need special software to broadcast live?
We provide everything you need with our plans. If you choose to broadcast live from your PC, you'll just need to install our software, which takes only 5-10 minutes to set up.
What is autoDJ?
With Auto DJ, streaming is handled directly from the Citrus3 servers. Simply upload your MP3s, create a playlist, and start the service. You can shuffle tracks, play them in a specific order, or schedule playlists. Once you're set up, you can turn off your PC and let us take care of the broadcasting.
Do I need a microphone?
Though a microphone is not necessary for music broadcasting, either a built in microphone or an external microphone is needed for talk shows.
Can people listen to my station on their phones?
We offer a free personal radio app to broadcasters on our 'Large', 'Pro' and Enterprise plans. Your listeners can download the app from the Apple App Store for iPhones or the Google Play Store for Android devices. Please note that you'll need a Google Play and Apple developer account to publish the app. Additionally, our HTML5 player is compatible with all mobile devices.
I already have my own website. Can I add my embed my radio on it?
We provide a radio player, event calendar, and 'recently played' and 'now playing' features, all of which can be easily embedded onto your own website.
Can I have other DJs from other locations broadcast on my station?
You can create as many DJ usernames as you like and set their access levels to control which admin features they can access. DJs can connect to carry out their shows at scheduled times or upload their shows to the AutoDJ system.
Can I carry out telephone calls and interviews with listeners?
Absolutely! Our system can be configured to broadcast all audio from your computer. You can connect a phone to your computer to broadcast calls, or use Skype for a cable-free solution.
Can I check how many listeners I have?
Our control panel provides comprehensive statistics and history about your listeners, including listening hours, geographical details, and device information.
Will I have difficulties setting up the service?
We're confident that our step-by-step video tutorials will make setting up our service a breeze. However, if you encounter any difficulties, our team is available to assist with a remote installation via TeamViewer.
What is your uptime like?
We guarantee a 99.99% uptime as part of our service level agreement. If your uptime falls below this, we will provide a refund for the period during which the servers were down.